Help

Course Materials

• Where can I find a recording of the class I couldn’t attend live?
  • All classes are recorded and posted to the course website within 48 hours. You will also receive a link to all classes from the previous week in Kate’s Weekly Email on Monday morning.
• Where can I find the link that was shared in the chat?
  • The chat transcript from each live call is posted along with the recording, links and all!

Membership

• When does my membership renew?
  • Desktop/laptop: click “my account” in the top right corner – or – on mobile/tablet: click the head and shoulders in the top right corner
  • Click “Subscriptions” or “My Subcriptions” on the left side
  • Your “Next Payment Date” is displayed on this page
  • Annual Members will receive an email reminder ________ before their renewal date.
• I want to cancel my membership, how can I do that?
  • Desktop/laptop: click “my account” in the top right corner – or – on mobile/tablet: click the head and shoulders in the top right corner
  • Click “Subscriptions” or “My Subcriptions” on the left side
    • If you have multiple subscriptions: Find the subscription labeled “active” then click “view”
  • Click “Cancel”
  • We hope to see you back in Daily Virtuoso when the time is right for you!
  • You will retain access to your membership through the end of your billing cycle.

Do you have a question that wasn’t answered in the Daily Virtuoso Handbook or on this page? Email help@natesviolin.com and allow 48 hours for a response.